VOLUNTEERS NEEDED
The Domestic Abuse Helpline for Men and Women (DAHMW), a national non-profit agency, is seeking Volunteer Domestic Abuse Helpline Advocates (HA’s) and Volunteer Answering Service Operators (ASO’s).
Volunteer Answering Service Operators
ASO’s commit to work at least one-12 hour shift a week covering our helpline. ASOs are the first voice our clients hear when they call our toll free helpline. ASOs take initial information from the caller such as; name, phone number, and a brief description of the reason they called. They then pass this information to the helpline advocate who is on call. At present on a typical 12-hour daytime shift eight to ten, calls come into the helpline. The ASO must take our 30-hour online helpline advocates training prior to working as a volunteer in this position. This volunteer position can be done from home.
Volunteer Domestic Abuse Helpline Advocates
HA’s work at least one-scheduled 4 or 8 hour shift per week and make a one year commitment to the organization. During their weekly shift HA’s are responsible for taking calls that come into the helpline. They must also attend one monthly volunteer meeting via teleconference (approx. 2 hours a month). HAs must take our 30-hour online training. This volunteer position can be done from home.
To fill out an online application visit our home page at www.dahmw.org or send a request by email to an Intake Coordinator at applications@dahmw.org.